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EDUCAUSE Students and Technology Survey

Posted: August 1, 2023 1:00:00 PM CDT

EDUCAUSE Students and Technology Survey post content graphic.

Attention Undergraduate Students: You are invited!   The 2023 EDUCAUSE Students and Technology Survey is in full swing and we invite all UTRGV undergraduate students to take part in this important survey. This is your chance to tell us about your personal experience with the technology offered at UTRGV and how we can improve your student experience with information technology in higher education. The survey takes approximately 20...

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By: Perla Gonzalez

Category: Services, Research, Technology, Announcements, Projects

IT Service Desk Move to ECCTR

Posted: November 18, 2022 8:00:00 AM CST

IT Service Desk Move to ECCTR post content graphic.

IT Service Desk - New Location   On December 5th, 2022, the IT Service Desk in Edinburg will move from the Academic Services Building (EACSB) to its new location at the Computer Center (ECCTR) front lobby, located next to the Math and General Classroom Building (EMAGC).          

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By: Perla Gonzalez

Category: IT Staff, Announcements

Fall 2022 IT Computer Labs Hours of Operation

Posted: October 31, 2022 12:00:00 AM CDT

Fall 2022 IT Computer Labs Hours of Operation post content graphic.

Computer Lab Hours of Operation  Computer labs will be available to provide internet and computer access to students who do not have access to a computer or internet service at home. Cleaning practices will be enhanced and computer-shared spaces will be wiped down to keep the surfaces clean.    Computer Lab Availability Hours Monday - Thursday 7:30 am - 10:00 pm Friday 7:30 am -  5:00 pm Saturday (Only EACSB 2.106) 1:00 pm -  5:00...

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By: Hilda Gonzalez

Category: Services

Student Technology Survey

Posted: October 10, 2022 1:00:00 PM CDT

Student Technology Survey post content graphic.

Complete the Survey today! All UTRGV undergraduate students (full-time and part-time) are invited to participate in the 2022 EDUCAUSE Student Technology Survey. This is your chance to tell us about your personal experiences with the technology services provided by UTRGV. Your participation is completely voluntary and responses are anonymous. The survey takes approximately 20 minutes to complete. The survey can be completed on a mobile device, but you may...

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By: Kassandra Moreno

Category: Services, Announcements, Technology, Research

Software Assessment Process

Posted: February 22, 2021 12:00:00 AM CST

Software Assessment Process post content graphic.

 Dear UTRGV Employees, Information Technology and Information Security have implemented a new process to ensure all software is assessed before purchase. All UTRGV employees requesting software must now complete the Software Assessment Request found in the IT Support Center. The Software Assessment Request should be submitted before beginning the requisition process or purchasing software with a ProCard. For more on requirements for software purchases, please see  IT and...

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By: Angelica Gallegos

Category: Announcements, Software, IT Staff, Technology

Live Microsoft Teams 101 Training for all UTRGV Vaquer@s

Posted: January 27, 2021 12:00:00 AM CST

Live Microsoft Teams 101 Training for all UTRGV Vaquer@s post content graphic.

Skype for Business will be retired in June 2021 and replaced by Microsoft (MS) Teams. To facilitate your transition, we have scheduled MS trainings delivered by Microsoft trainers via MS Teams Live Events platform. Live Microsoft Teams 101 Training Recordings (Available for 180 Days) MS Teams 101 UTRGV Vaquer@s 1/25/2021 - AM - Training Recording 1/25/2021 - PM - Training Recording   MS Teams 101 UTRGV Staff  1/26/2021 - AM - Training Recording 1/26/2021 - PM -...

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By: Bethany Rodriguez

Category: Projects, Services, Training, Technology, IT Staff, Announcements

Secure Your UTRGV Account

Posted: January 27, 2021 12:00:00 AM CST

Secure Your UTRGV Account post content graphic.

** IMPORTANT NOTICE: Due to the recent inclement weather situation, loss of electricity and internet access across the U.S., we are postponing the roll-out of the Account Recovery (SSPR) to mid-March. However, if you are able to and have not already done so, please register as soon as you see this message. ** In March 2021, UTRGV’s MyAccount Self-Service webpage will be upgraded to Microsoft’s Self-Service Password Reset (SSPR), which is a new service that offers...

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By: Hilda Gonzalez

Category: Announcements, Services, Technology

Microsoft Training Esi

Posted: October 26, 2020 12:00:00 PM CDT

Microsoft Training Esi post content graphic.

Learn On Your Own And Get Certified! Sharpen Your Technical Skills And Knowledge Of Microsoft Solutions. What is it? Microsoft Training: ESI -   Enterprise Skills Initiative  is an online training platform to learn the skills needed to be successful with Azure and other Microsoft technologies. Microsoft is launching a global skills initiative aimed at bringing more digital skills to 25 million people worldwide by the end of the year. Training is grounded in three areas of...

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By: Irma Hermida

Category: Training, Technology, Announcements, Services

Cybersecurity Awareness Month

Posted: October 20, 2020 7:00:00 AM CDT

Cybersecurity Awareness Month post content graphic.

It's Cybersecurity Awareness Month -  “Do Your Part. #BeCyberSmart.” Every year in October, the Cybersecurity and Infrastructure Security Agency (CISA), in collaboration with the  National Cyber Security Alliance (NCSA)  sponsor the National Cybersecurity Awareness Month (NCSAM) in an effort to raise awareness on the importance of cybersecurity through the  STOP.THINK.CONNECT campaign. The NCSAM's theme for...

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By: Hilda Gonzalez

Category: Events, Announcements

Adobe Creative Cloud Now Available at the UTRGV Computer Labs & Virtual Labs UTRGV Campus Network Only

Posted: September 24, 2020 12:00:00 AM CDT

Adobe Creative Cloud Now Available at the UTRGV Computer Labs & Virtual Labs UTRGV Campus Network Only post content graphic.

Now Available! Adobe Creative Cloud at the UTRGV's Computer Labs and Virtual Labs Adobe Creative Cloud is now available at the computer labs and virtual labs from the UTRGV campus network only.   Virtual Labs Access the virtual labs  using a web browser on your personal device.                                    ...

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By: Irma Hermida

Category: Services, Software, Technology, Announcements

Microsoft FindTime- New Scheduling tool

Posted: September 9, 2020 12:00:00 AM CDT

Microsoft FindTime- New Scheduling tool post content graphic.

Are you tired of emailing back and forth to coordinate a meeting?    For coordinating the best meeting times with   colleagues within the organization you can use  Outlook’s Scheduling Assistant , which allows you to see their busy and free times on their calendar.    Microsoft FindTime  is a new tool that makes it easy to schedule with external users whose calendar and availability you cannot...

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By: Bethany Rodriguez

Category: Software, Technology, Training, IT Staff, Announcements, Services

NEW IT Support Team Member

Posted: July 30, 2020 12:00:00 AM CDT

NEW IT Support Team Member post content graphic.

We are very excited to introduce Wally, our  NEW IT Support Team Member!     Who is Wally? Wally an artificially intelligent self-service chat-bot that never sleeps, he's always awake, and he's never tired. Our customers don’t have to wait for assistance anymore and can use the chat-bot in   addition to our search bar to find information faster. The chat-bot will assist in providing IT support related to technical information...

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By: Irma Hermida

Category: Technology, Projects, Announcements, Services

Download or Update the New version of the UTRGV Mobile App!

Posted: July 13, 2020 12:00:00 AM CDT

Download or Update the New version of the UTRGV Mobile App! post content graphic.

Download the new UTRGV Mobile App! Over the past couple few months, our UTRGV Mobile App has been under construction. We're happy to let you know that the brand new version of our app is now LIVE! New App User: Download the UTRGV Mobile app from the App Store or Google Play. Current User:  Simply update your existing UTRGV Mobile  app for the latest version! The UTRGV Mobile app is going to be your one-stop-shop throughout the next few years. It brings your...

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By: Bethany Rodriguez

Category: Technology, Announcements, Services

Creative Cloud At Home Ends July 6th

Posted: July 1, 2020 12:00:00 AM CDT

Creative Cloud At Home Ends July 6th post content graphic.

Your temporary, at-home access to Adobe Creative Cloud desktop apps will be ending on July 6th, 2020. But don’t worry, there are many apps with free experiences for you to continue building your skills in photo and video editing, graphic design, UI prototyping, and more. Publish and share your work Adobe Portfolio To help recent graduates, Adobe is making Adobe Portfolio free for one year! Whether you want to showcase your work in a full portfolio website to share with...

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By: Angelica Gallegos

Category: Announcements, Software, Services

NEW! Wi-Fi Access in Brownsville Parking Lot B1 surrounding the BINAB building!

Posted: May 12, 2020 11:00:00 AM CDT

NEW! Wi-Fi Access in Brownsville Parking Lot B1 surrounding the BINAB building! post content graphic.

The UTRGV campus Wi-Fi ( eduroam) is accessible from all locations including: Computer Labs from 8am to 5pm All Building Lobbies from 8am to 6pm Edinburg Academic Services Building from 8am to 9pm Libraries Brownsville, Edinburg and Harlingen Edinburg Parking Lots E3, E6, E9, E12, E14, and E16.  See Edinburg map NEW! Brownsville Parking Lot B1, which surrounds the BINAB building.    See Brownsville map

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By: Priscila Morua

Category: Software, Technology, Services, Announcements

Microsoft Teams Live Events

Posted: May 11, 2020 7:00:00 AM CDT

Microsoft Teams Live Events post content graphic.

Stay connected and engaged in these changing times with Microsoft Teams Live Events! What is Microsoft Teams Live Events? Microsoft Teams Live Events is an addition of Teams meetings that allows you to create and schedule a public or private live streaming event that can be broadcast to an online audience of up to 10,000 attendees. Team Live Events are designed for one-to-many communications where the host of the event leads the interactions. Audience participation is mainly just to view the...

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By: Hilda Gonzalez

Category: Software

Adobe Creative Cloud Free On-Campus Access Extended Until July 6, 2020

Posted: May 11, 2020 7:00:00 AM CDT

Adobe Creative Cloud Free On-Campus Access Extended Until July 6, 2020 post content graphic.

Free temporary on-campus access to Adobe Creative Cloud is extended until July 6, 2020 for students. Adobe Creative Cloud gives you access to more than 20 groundbreaking desktop and mobile creative apps and services for design, photography, video, web, and UX/UI such as Adobe InDesign, Photoshop, Illustrator, Spark, XD, and more. Learn about other Adobe Creative Cloud Apps and Services. Follow these instructions to enable access to Adobe Creative Cloud Desktop Apps on your...

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By: Hilda Gonzalez

Category: Software

Upgrade to Zoom 5.0!

Posted: April 28, 2020 7:00:00 AM CDT

Upgrade to Zoom 5.0! post content graphic.

Starting May 30 th , Zoom is enabling GCM (Galois/Counter Mode) encryption across the entire Zoom platform to provide increased protection for meeting data. Zoom 5.0 provides important updates to improve video security. If Zoom is not updated by May 30th, you will not be able to use the desktop application. However, you will still be able to join meetings using   Zoom  on the web.   Personal Computers The Zoom 5.0 security update is now available for you to...

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By: Bethany Rodriguez

Category: Software, Announcements

UTRGV Zoom Backgrounds

Posted: April 6, 2020 12:00:00 AM CDT

UTRGV Zoom Backgrounds post content graphic.

Get the new UTRGV Zoom Backgrounds for your Meetings and Webinars!   Start using the new   Zoom backgrounds feature  with these new UTRGV Zoom backgrounds created by University Marketing and Communications.  Download UTRGV Zoom Backgrounds for students, faculty and staff.    NOTE:  Due to COVID-19 arrangements, the IT Service Desk is experiencing extraordinarily high call volume. Please try searching  IT...

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By: Bethany Rodriguez

Category: Announcements, Software, IT Staff, COVID-19

Adobe Creative Cloud - Temporary Access for Students

Posted: March 30, 2020 12:00:00 AM CDT

Adobe Creative Cloud - Temporary Access for Students post content graphic.

As a result of the COVID-19 situation, Adobe has provided temporary at-home access to Adobe Creative Cloud for impacted students and faculty so that they can continue their work remotely. Follow these instructions to enable access to Adobe Creative Cloud Desktop Apps on your personal device.  Ready for a Fun and Creative Challenge?  Nickelodeon and Adobe have teamed up to create a Virtual Creative Jam for college students across the nation to compete in a beginner-friendly...

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By: Hilda Gonzalez

Category: COVID-19

Resources for Working Remotely During COVID-19 Pandemic

Posted: March 23, 2020 12:00:00 AM CDT

Resources for Working Remotely During COVID-19 Pandemic post content graphic.

UTRGV Information Technology provides online resources as part of UTRGV's business continuity plan to support learning, teaching, and working remotely. All UTRGV students, faculty, and staff will need to complete a list of tasks to prepare computers and equipment in order to access university resources from off-campus on their personal computers and mobile devices. Find out what equipment is needed, what software needs to be installed, and what online tools are readily available during this...

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By: Irma Hermida

Category: COVID-19

IT Computer Labs Hours of Operation during COVID-19

Posted: March 23, 2020 12:00:00 AM CDT

IT Computer Labs Hours of Operation during COVID-19 post content graphic.

UPDATE Visit the Information Technology website for Computer Lab Hours of Operation. Starting March 23 rd, Computer labs will be available to provide internet and computer access to students who do not have access to a computer or internet service at home. As part of the recommended social distancing protocols, every other computer station will be available to provide adequate distancing.   Computer lab cleaning practices will be enhanced and computer shared spaces will be wiped...

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By: Bethany Rodriguez

Category: Announcements

Student Technology Survey

Posted: March 2, 2020 1:00:00 PM CST

Student Technology Survey post content graphic.

       What are you waiting for? Complete the survey for a chance to win a $50 or $100 Amazon gift card! Your participation in this survey is completely voluntary and the survey is anonymous. We estimate it will take about 30 minutes to complete the survey. You will be given an opportunity to provide your email address, which will be separated from your survey responses, in order to be entered into a drawing to win either a $50 or $100...

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By: Priscila Morua

Category: Research, Technology, Announcements, Services

UTRGV IT Tech Days for Students

Posted: February 6, 2020 2:50:00 PM CST

UTRGV IT Tech Days for Students post content graphic.

Come join the fun at Information Technology's IT Tech Days!  Get advice on personal computers, devices, and campus printers! Meet technology experts from IT departments and vendors! Wireless Network Services Computer Labs & Printing Services IT Service Desk – Accounts, Applications, and Software Computer Hardware Support IT Training Services Student Technology Survey Adobe Microsoft and more! Learn about technology services at UTRGV to enrich your academic...

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By: Priscila Morua

Category: Technology, Announcements, Events, Services, IT Staff, Research, Projects

UTRGV IT Tech Days for Students

Posted: February 6, 2020 2:50:00 PM CST

UTRGV IT Tech Days for Students post content graphic.

Come by and join the fun at Information Technology's IT Tech Days!  Get advice on personal computers, devices, and campus printers! Meet technology experts from IT departments and vendors! Wireless Network Services Computer Labs & Printing Services IT Service Desk – Accounts, Applications, and Software Computer Hardware Support IT Training Services Student Technology Survey Adobe Microsoft and more! Learn about technology services at UTRGV to enrich your academic...

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By: Hilda Gonzalez

Category: Events, Projects, Research, Announcements, Services, IT Staff, Technology

Microsoft Bookings

Posted: December 17, 2019 9:00:00 AM CST

Microsoft Bookings post content graphic.

On January 13, 2020 Information Technology (IT) will introduce the Faculty Class Schedule Outlook Calendar Load and also add Microsoft Bookings to the list of applications that are available through Microsoft Office 365.   Faculty Class Schedule Outlook Calendar Load Faculty Class Schedule Outlook Calendar Load service automatically loads faculty class schedules with meeting times and locations onto their Office 365 Outlook calendar. The calendar load information is taken from the...

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By: Priscila Morua

Category: Services, Announcements, Technology, IT Staff, Research

National Cyber Security Awareness Month

Posted: October 25, 2019 12:00:00 AM CDT

National Cyber Security Awareness Month post content graphic.

National Cyber Security Awareness Month (NCSAM) is an annual campaign held each October to raise awareness about the importance of cybersecurity and understanding of cyber threats. NCSAM looks at how we ALL play a part in protecting the Internet and our online presence and provides guidelines on how we can be safer and more secure online. This year, the 16th annual theme is Own IT. Secure IT. Protect IT. Its focus is to encourage proactive behavior and emphasize personal...

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By: Hilda Gonzalez

Category: Announcements

High Performance Computing Workshop

Posted: October 24, 2019 9:00:00 AM CDT

High Performance Computing Workshop post content graphic.

The High-Performance Computing (HPC) Technology Workshop hosted by Information Technology (IT) is offered to researchers. Students, faculty, and staff are welcome to attend the workshop which focuses on the functions and uses of high-performance computing, text mining, data analytics, and machine learning. Robert Jackson, Faculty Research Support Manager, has been coordinating with various professors to bring the 3rd annual High-Performance Computing Technology Workshop to the University of...

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By: Ayla Davila

Category: Events, Research

The NEW IT Support Center is now available!

Posted: August 14, 2019 12:00:00 PM CDT

The NEW IT Support Center is now available! post content graphic.

The new IT Support Center is available! Now you can easily search for technical information, request help, and submit service requests through a new and improved client portal. Log in through my.UTRGV.edu or visit support.utrgv.edu   Features: New and Improved IT Client Portal - Search for information on the service you are having technical issues with.  New Service Catalog of all IT services from A-Z - Start with...

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By: Irma Hermida

Category: Services, Announcements, Technology

Download our New UTRGV Mobile App!

Posted: August 13, 2019 12:00:00 PM CDT

Download our New UTRGV Mobile App! post content graphic.

UTRGV has gone Mobile! The new mobile app is now ready for you to   download. We are happy to be able to offer you the latest campus information through your iPhone, iPad, Android mobile and tablet devices. Simply visit your mobile app store, search for UTRGV Mobile and download the app today. There is no cost to download our UTRGV Mobile App, and it will give you anytime, anywhere access to the important information you need:  Maps  - The Maps module...

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By: Irma Hermida

Category: Technology, Announcements, Services, Software

Zoom is Available for Students, Faculty, and Staff!

Posted: August 11, 2019 8:00:00 AM CDT

Zoom is Available for Students, Faculty, and Staff! post content graphic.

ZOOM - Now Available! Zoom is now available for your online video conferencing needs. Zoom makes it easy to hold impromptu or scheduled meetings, teach online courses, and conduct training. Zoom provides HD video and audio, along with cross-platform and mobile support. Get started with Zoom Install the Zoom Client and Outlook Plug-In to schedule meetings:  UTRGV Computers:  Faculty and staff can install Zoom on a UTRGV computer using Software...

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By: Irma Hermida

Category: Technology, Software, Announcements, Services

Create amazing work for school and beyond with Adobe Creative Cloud!

Posted: August 10, 2019 12:00:00 AM CDT

Create amazing work for school and beyond with Adobe Creative Cloud! post content graphic.

Make the most of the free Adobe Creative Cloud account UTRGV offers every student. With Creative Cloud, you can: Access industry-leading creative desktop and mobile apps like Adobe Photoshop CC, Illustrator CC, InDesign CC, Premiere Pro CC, and many more. Create, collaborate on, and distribute engaging digital class projects, research, proposals, and theses in print, on the web, as apps, and in video. Use simple Adobe Spark digital storytelling apps to create social posts,...

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By: Linda Mares

Category: Technology, Services, Software, Announcements

Set up your authentication method

Posted: January 1, 2019 12:00:00 AM CST

Set up your authentication method post content graphic.

Microsoft's Authentication app is now available This app will help set the authentication method for using your account, making it more secure. Why set up your authentication method? Setting up an authentication method for your account will help make it more secure and help confirm you are who you say you are. Giving your account another level of security, making it harder for it to be hacked into. You can start the authentication process by heading to myaccount.utrgv.edu During the process...

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By: Kevin Gonzalez

Category: Announcements

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