Campus Operations Updates

The following Campus Auxiliary Services have been modified in response to the Coronavirus/COVID-19 outbreak. We are continuously working to provide you with our services in a remote manner. Please contact us if you have any questions or need additional information. Please visit the UTRGV COVID-19 webpage for the latest updates and resources.


Campus Stores & Vaquero Tech Center

Campus Store Operating Hours:
Monday – Thursday (7:30 a.m. – 5:00 p.m.)
Friday (7:30 a.m. – 3:00 p.m.)
Saturday - Sunday (Closed)

For a contactless shopping experience, visit us at  SHOPUTRGV.COM for all academic course materials, supplies, spirit clothing, accessories, gifts and technology needs that can be shipped direct to your home.

  • Use your financial aid dollars to pay for textbooks in-store or online.
Preventive measures:
  • Customers are encouraged to follow social distancing guidelines and remain 6 feet (2 meters) apart while visiting the campus stores.
  • Plexiglass barriers have been installed at customer check out stations
  • Vaquero Tech Centers community seating will be closed
  • Cleaning and disinfecting practices will be exercised based on Center for Disease Control and Prevention (CDC) guidelines.
  • Employees will exercise appropriate hand washing practices and wear face coverings/masks in adherence to institutional protocols.

Website:  www.bkstr.com/utrgvstore

Edinburg
Phone: (956) 665-2227
Email:  1618mgr@follett.com 

Brownsville
Phone: (956) 882-8249
Email:  1507mgr@follett.com 


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Child Development Center

Hours of Operation:
Monday – Friday (8:00 a.m. – 5:00 p.m.)

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Dining Services

Dining service will be available in Edinburg and Brownsville during the Fall 2021 semester.

  • The following locations are open Monday – Thursday from 11:00 a.m. – 2:00 p.m.: 
    • C Store - Edinburg Student Union (ESTUN) 
    • The Grid - Brownsville University Library (BLIBR)
  • Marketplace is a self-serve fresh food kiosk which is available at the Casa Bella Clubhouse in Brownsville 24/7. Food offerings include a variety of sandwiches, sushi, fruit or yogurt cups, fruit, protein bars, beverages, snacks.

The Edinburg Campus Dining Hall is open for our campus residents and the university community during the following timeframes: 

Monday – Friday
Breakfast  8:00 a.m. – 10:00 a.m.
Lunch 11:00 a.m. – 1:30 p.m.
Dinner 5:00 p.m. – 6:30 p.m.

Friday – Sunday
Brunch 11:00 a.m. – 1:00 p.m.
Dinner 5:00 p.m. – 6:30 p.m.

Preventive measures:

  • Customers are encouraged to follow social distancing guidelines and remain 6 feet apart while visiting our Dining venues.
  • Plexiglass barriers have been installed at cashiering stations.
  • Dining Service venues are cleaned and disinfected utilizing guidelines established by the Center for Disease Control and Prevention (CDC).
  • Employees will exercise appropriate hand washing practices and wear face coverings/masks in adherence with institutional protocols.

Websitewww.utrgvdining.sodexomyway.com/dining-near-me/resident-dining-hall

Emailgilbert.garza@sodexo.com

Edinburg: (956) 207-7344

Brownsville: (956) 342-2274


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Housing and Residence Life

Student housing is available for UTRGV students, faculty, and staff.  Starting October 1, 2020 residents can apply for on campus housing for Fall 2021 semester and reside on campus with safety measures in place as listed in the   Resident Handbook and   Acknowledgement Communicable Diseases (Including Covid-19) .

Virtual Hours of Operation (by appointment only): Monday – Friday (8:00 a.m. to 5:00 p.m.)

What can you expect?

  • Preventive measures that will be taken to protect you and our staff:
    • Social distancing
      • Visitors are not allowed to prevent risk of infection in spaces that may be shared with others.
      • To protect residents and employees, residents may be asked to temporarily leave apartments during health and safety inspections or maintenance.
      • All residents and staff will abide by physical distancing guidelines unless injury, risk mitigation, or safety measure require otherwise.
    • At the Casa Bella Apartments, the clubhouse, gym, and pool will remain closed until further notice.
    • Mail and Packages - By appointment at Casa Bella and Village Apartments (for packages).
    • Employees will adhere to wearing of masks, gloves when appropriate, maintain social distancing, etc.
  • Services
    • Virtual Office Hours by professional staff will be available
    • 24 Hour Emergency Response and Lockout Services by Resident Assistant will be available
    • Virtual Peer Advising Sessions and activities with Resident Assistants
  • Residents are encouraged to review and follow    CDC recommendations for living in shared spaces, which includes maintaining social distancing practices around people they don't live with, wearing face coverings in public spaces outside of their room, washing their hands regularly, and cleaning frequently touched surfaces daily.
  • Residents are encouraged to bring ample cleaning supplies to use in their rooms/apartments.

Our goal is always to provide a safe and healthy environment for our residents and implement precautions as recommended by the CDC, state, county and local authorities. Housing and Residence Life has been working diligently in response to the COVID-19 (coronavirus) pandemic, and implementing plans as situations evolve

Website:   www.utrgv.edu/home

Email:   home@utrgv.edu

Edinburg: (956) 665-3439

Brownsville: (956) 882-7191


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Parking Services

Parking permits are not required in Zone 1, Resident or Zone 2 spaces on campus this Fall 2021 semester. Enforcement of Zone 3, Zone 5, ADA spaces, maintenance spaces, red zones, and other specially-marked spaces will continue. You may reach us at  parking@utrgv.edu or call (956) 665-2738 with any questions. For more information, please see our  FAQ's.

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Student Union

ESTUN Building

Monday – Thursday,  7:30 a.m. – 10:00 p.m.

Friday,  7:30 a.m. – 5:00 p.m.

Sunday,  4:00 p.m. – 10:00 p.m.

C-Store

Monday - Thursday  11:00 a.m. – 2:00 p.m.

BSTUN Building

La Sala 

Monday - Friday  7:30 a.m. – 10:00 p.m.     

El Comedor 

Monday - Thursday  8:00 a.m. – 6:00p.m.     

Friday  8:00 a.m. – 3:00p.m.     

Game Room 

Monday-Friday  10:00 a.m. – 4:00p.m.     

Visit The  Grid at the Library (Monday-Thursday 11:00a.m. – 2:00p.m.) or the Marketplace at Casa Bella Clubhouse (Open 24/7).

Student Union

The Student Unions on the Edinburg and Brownsville campuses are open Monday-Friday.

What can you expect?

  • Students will have access to La Sala in Brownsville and the Common areas in Edinburg.
  • Student Union activities will be offered virtually. Visit our Facebook page or any of our social media platforms for dates and times. 
  • Both Unions will have a limit of 25% occupancy.
  • To keep our patrons safe, seating has been reduced and placed with 6’ of separation.
  • Meeting/Study rooms will be available with prior approval. Contact conferences@utrgv.edu for scheduling information. Or stop by our Offices or Information Desks.

Phone Numbers: (956) 665-7979  (Edinburg) and (956) 882-7991 (Brownsville)

Email:   StudentUnion@UTRGV.edu 
Facebook:   www.facebook.com/UTRGVStudentUnion/    
Twitter:   twitter.com/UTRGVUnion 


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Transportation Services

Vaquero Express and VOLT services will continue to operate during the Fall 2021 semester.

Schedule changes will be updated on our   website  and on Twitter  @UTRGV_PTS.  

Valley Metro and B Metro continue to operate transit routes FREE to students, faculty, and staff in Brownsville and throughout the Rio Grande Valley. Real-time route information and links to route schedules for UTRGV, B Metro, Valley Metro, Metro McAllen, and Island Metro can be found on the Ride Systems website at  mobile.ridesystems.net or through the Ride Systems app. Reach us at  transportation@utrgv.edu or call (956) 665-2036 with any questions.

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University Recreation (UREC)

University Recreation recognizes the essential nature of overall health and wellness for all of our patrons during this difficult time.  Starting on June 1, the Edinburg UREC facility re-opened sections of the building with schedule modifications and 25% occupancy restrictions in place.

What can you expect?

  • The facility has been reconfigured to accommodate patrons for a 25% capacity limit while reinforcing social distancing requirements.
  • Appointment Scheduling will be made through IM Leagues - A scheduling system will be implemented using IM Leagues. Members will need to download the IM Leagues App. UREC will provide instructions and assistance as to how to set up accounts and provide information as to how to reserve times and spaces in the facility. Time slots are preset in IM Leagues for 30 minutes.
  • All regular entrance policies are still applicable (ie. appropriate athletic attire, UTRGV ID needed upon entry into the facility, etc.)
  • Preventive measures that will be taken to protect you and our members:
  • Patrons will complete a health questionnaire upon entrance indicating they are not experiencing physical symptoms of COVID-19.
  • Patrons must wipe down equipment before and after use of equipment.
  • All patrons and staff will abide by physical distancing guidelines unless injury, risk mitigation, or safety measure require otherwise.
  • Enhanced Cleaning and Disinfection – The facility will have opening and closing blocks scheduled when we will ask patrons to vacate so that our staff can not only clean, but disinfect the facility for the next scheduled group.

The UREC team recognizes that the new parameters may be challenging for some; however, we ask for your understanding and cooperation. We are committed to doing what we can to try to provide as safe of an environment as we can so that our members can get into the facility.

For more on the new guidelines and processes, please visit our social media pages or website at  www.utrgv.edu/urec/.

Emailurec@utrgv.edu
Facebookwww.facebook.com/UTRGVUREC/
Twittertwitter.com/UTRGVUREC

Phone Numbers: (956) 665-7813 (Edinburg) and (956) 882-5969 (Brownsville)


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V One Card / VBucks

ID Card Office is available to serve you in-persona and remotely. 

Contactless service is provided using our V OneCard GET portal.  You can submit a request for your official University issued identification card (known as V OneCard) using our Online ID Request Process ( click here for a step-by-step instruction guide). The GET portal allows you to upload your photo ID, an ID card will be printed remotely and mailed to your home address.  Super easy and no waiting in lines!

Website:  utrgv.edu/vonecard
Email:  cardservices@utrgv.edu 

Brownsville Campus

Location:  Campus Store ( Building 15)
Phone: (956) 882-7430
Operating Hours: 
Monday - Thursday   9:00 a.m. – 3:00 p.m.
Friday  9:00 a.m. – 2:00 p.m.

Edinburg Campus 

Location:  Student Union Building Room 2.310 ( Building 17)
Phone: (956) 665-7276
Operating Hours: 
Monday - Friday   8:00 a.m. - 5:00 p.m.


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