Counseling

Appointments can be made by calling our center or walking in. We do not set initial appointments over email. However, students can email us with any questions at counseling@utrgv.edu. Students will be seen for the first appointment usually within the same day or within one to two days, although during peak times the wait may be longer. Students in crisis can be seen in a walk-in basis the same day.

Benefits

Students being seen for counseling may work on a wide variety of issues. Examples include: Stress, Family Problems, Depression, Sexual Assault, Anxiety, Abuse, Eating Disorders, Grief/Loss, Self-Esteem, Anger Management, Sexuality, Parenting, Divorce, Academic Difficulties, Harassment, Partner/Relationship Problems, Suicidal Ideation, Domestic Violence, Health Issues, Post-Traumatic Stress, and Obsessive-Compulsive Disorder. In some cases, such as with more severe or complex conditions, a student may be referred out for additional or more appropriate treatment options.

Process

The first appointment is called a “screening evaluation,” and usually takes about 15 to 20 minutes. Prior to this, the student will be asked to complete some paperwork that explains more about our services and asks the student to provide information so our counselors can get a better idea of what is going on. During your screening appointment, you will meet with a therapist for approximately 30 minutes. The goal of the screening appointment is to determine the nature and impact of the presenting concern and to discuss options for addressing these concerns.

In some cases, the screening appointment is sufficient in helping students address their concerns and no additional recommendations for continuing services are made. When the nature of a presenting concern may benefit from counseling services a therapist will recommend the most effective method of treatment which may include: TAO (Therapy Assisted Online), participation in a Workshop or Group, or Individual or Couple's Counseling.

  • Please arrive on time for your appointment in order to avoid being rescheduled.
     
  • Please call the Counseling Center 24 hours in advance, when possible, if you need to reschedule or cancel your appointment.

Confidentiality

Laws and guidelines protect the privacy of your information from leaving the Counseling Center without your written permission. There are rare but important exceptions to this, mainly involving immediate safety concerns. Details on these exceptions are listed below.

Note: The following exceptions to confidentiality do exist. (a) Client case records may be used for the purpose of supervision, professional development, and consultation within the Center. In such cases, all efforts will be made to hide any unnecessary identifying information. (b) It is determined that you are a danger to yourself or to someone else. (c) Abuse, neglect, or exploitation of children, the elderly, or disabled persons is suspected. (d) Sexual contact with another health professional is disclosed by the client. (e) The therapist is ordered by a court or otherwise required by law to disclose information. (f) You authorize in writing to release your information.