COLTT Launches New Support Portal and 24/7 Blackboard Support

COLTT 24/7 Online Learning Support

To improve customer service, The Center for Online learning & Teaching Technology moved to a new ticketing system on December 20th, 2016. This change will result in us no longer accepting tickets via We kindly ask that you submit requests through our new support portal at so that we may efficiently address any questions.

Calls to the Help Desk will be handled the same as before, but now you will be receiving confirmation and follow-up e-mails when the task has been completed. Be assured that is a legitimate e-mail and does not ask you to enter any credentials or personal information. We are most excited to offer 24/7 phone and chat support. Available now, you can call our main office numbers at 956-882-6792 or 956-665-5327 at any time and speak to a support representative.