The University of Texas Rio Grande Valley

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Microsoft Imagine Academy

Description

Microsoft Imagine Academy provides a convenient and flexible learning environment designed for students, faculty, and staff of accredited academic institutions. It offers self-paced online technology education on the latest Microsoft software and products. Self-paced online training spans from computer basics to high-level programming, along with information and communications technology management.

Office

  • Word
  • Excel
  • PowerPoint
  • OneNote
  • Access
  • Project
  • Outlook
  • Lync (Skype for Business)
  • Visio
  • Publisher
  • Office 365

 

Server

  • Windows Server
  • Exchange Server
  • Lync Server
  • SharePoint
  • Virtualization
  • System Center
  • Cloud

Database

  • SQL Server

Desktop

  • Windows
  • Microsoft Dynamics

 

Developer

  • Visual Studio
  • Windows Azure
  • Windows Phone

Purpose

Microsoft Imagine Academy is an online training service to learn how to use Microsoft software applications - anytime, anywhere.

Customers

The service is available free of charge to:

  • Students
  • Faculty
  • Staff

Hours of Availability

24 hours a day, 7 days a week, 365 days a year. Service may be unavailable during Microsoft scheduled maintenance periods.

News and updates regarding Microsoft Imagine Academy will be announced through UTRGV email, ITwebsite, Facebookand Twitter.

Service Access

Return user

Sign in to Microsoft Imagine Academy, click on work or school account (Office 365) and enter your UTRGV credentials which include your full UTRGV email address and UTRGV password.

New user

Complete the MS Imagine Academy Enrollment Process to start using this service.

Service Request

  • Log in to my.utrgv.edu
  • Click the ServiceNow icon under Applications
  • Click Service Request
  • Fill in the required fields
    • Configuration Item: IT Communication and Training
    • Short Description: Enroll in MS Imagine Academy
    • Service Requested Description: Grant access to MS Imagine Academy
  • Click Order Now
  • Then complete the MS Imagine Academy Enrollment Process to start using this service

Technical Support

Access the Microsoft Imagine Academy help page for assistance on the following:

Submit an IT Help Request through ServiceNow. Log in to my.utrgv.edu, then click on the ServiceNow icon under Applications, click on Something broken?


Customer Service

Visit or call the IT Service Desk.

Brownsville / Harlingen / South Padre Island

956-882-2020

Main 1212 (Brownsville)

Edinburg / McAllen / Rio Grande City

956-665-2020

Academic Services Building 1.102 (Edinburg)