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Change Voicemail Greetings

Brownsville-Harlingen Campuses

1. Log in to your voicemail account.

    • NOTE: The System greeting is active for all calls.

2. Press * - to Exit the Play Messages mode after the message update. 

3. Press 4 - Set Up

4. Select from the following options:

1 - Greetings.

1 – Re-record your standard greeting.

2 – Turn on an alternate greeting. **

3 – Edit other greetings.

1 – Standard

2 – Closed (used from 5:00 p.m. to 8:00 a.m. Time is NOT adjustable)

3 – Alternate (used for extended absence)**

4 – Busy (used when you are on the phone)

5 – Internal

6 – Holiday

* - Exit

4 – Play all your greetings.

0 – Help

* – Exit

** PLEASE NOTE: The alternate greeting must be turned on/off as needed. Using the alternate greeting avoids the need to re-record your standard greeting during times of extended absence.  

Edinburg-McAllen-Rio Grande City-South Padre Island Campuses

  1. Log in to your voicemail mailbox. 

    • NOTE: The System greeting is active for all calls.
  2. Select Option 3. 

    • Press 0 - Listen to a greeting. 

    • Press 1 - Record a greeting.

      • Press 1 - Personal greeting

      • Press 2 - Extended Absence greeting

      • Press 3 - Optional greeting

      • Press # - Finished

    • Press 2 - Scan greetings.

    • Press 3 - Delete a greeting.

    • Press 5 - Activate a greeting.

    • Press # - Finished

  3. Follow the automated voice prompts.

To learn more about this service, visit the Telephone Service service page.