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Change Voicemail Password or Personal Identification Number (PIN)

Brownsville-Harlingen Campuses

1. Log in to your voicemail account.

2. Press * - to Exit the Play Messages mode after the message update. 

2. Press 4 - Set Up.

3. Press 3 - Preferences.

4. Press 1 - Change PIN.

    1. Enter your new 6-digit PIN, then press #.
    2. Enter the new PIN again to confirm, then press #.
    3. Press * to Exit. 

Please note the following PIN requirements:

  • Your telephone extension number cannot be part of your PIN.
  • PIN must be at least 6-digits long.
  • PIN may not contain the same digit more than twice in a row.
  • PIN may not contain all consecutive digits.

Examples of invalid PINs for extension 7462

746211 - extension number is part of the PIN.

12345    - PIN is less than 6-digits long.

111234 - the same digit is used more than twice in a row.

123456  - all consecutive numbers are used.

Edinburg-McAllen-Rio Grande City-South Padre Island Campuses

  1. Log in to your voicemail mailbox.

  2. Press 5 - Personal Options.

  3. Press 4 - Change Your Password.

  4. Follow the automated voice prompts.

Password Requirements:

    • Must be at least 5-digits long.

    • May not begin with a zero.

    • May not contain consecutive digits.

    • May not be your telephone extension number.

To learn more about this service, visit the Telephone Service service page.