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Request Telephone Conferencing - Reservationless

  1. Log in to my.utrgv.edu.
  2. Click the ServiceNow icon under Applications.
  3. Click Service Request under Need new service?
  4. Select Self or On Behalf of under Options.
    • NOTE: Select On Behalf of, if you're opening a request on behalf of someone else.
  5. Select Name of person requesting the service.
    • NOTE: Your name is the default. If you're submitting a request on behalf of someone else, click the magnifying glass search icon to search for their name. Verify the user you selected is correct by hovering the mouse pointer over the User Information icon.
  6. Enter the Contact Number of the person requesting the service where they can be contacted directly for a follow-up.
  7. Enter the City, Building, and Room location where the requested service is needed.
    • NOTE: This information is necessary to ensure a technician is dispatched to the correct location.
  8. For Short Description, enter Request a Reservationless Conference Call Telephone Number.
  9. For Service Request Description, include the following information: 
    • Host (Name, email address, and office telephone number of host)
    • Department Name
    • Department account number to be billed
    • List of international participants (if applicable)
  10. Click Order Now
    • NOTE: If making additional requests, click Add to Cart to continue.

After Submitting the Service Request

  • Telephone Services will send a notification to the conference host with the Conference Call Telephone Number.
  • Assigned conference telephone number must be used at least twice within six months or it will become inactive.

To learn more about this service, visit the Telephone Conferencing Services service page.