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Use the Conference Feature on Avaya 9608/9611G IP Deskphone

Starting a Conference Call

To start a conference call and add participants to the call:

  1. Select an active call from the phone screen.
  2. Press Conf sot key. The current call is automatically put on hold.
  3. Dial the phone number, or call the person from the Contacts list, or the History list. 
  4. Press Join when the person answers the call to add the person to the existing call.
  5. To add another person to the conference call, press add and repeat Steps 3 and 4.

NOTE: If you start the conference call and drop out, the conference is terminated. 

Adding a Person on Hold to a Conference Call

To add a person that you have on hold to a conference call:

  1. Select an active call from the phone screen.
  2. Press Conf, or Add if you are already in a conference.
  3. Select the call on hold that you want to add to the conference. 
  4. Press Resume to take the call off hold. 
  5. Press Join or Conf to add the person to the conference call.

Putting a Conference Call on Hold

  1. Press Hold to put the conference call on hold.
    • NOTE: The conference is put on hold. This does not affect the conference parties who can continue talking to each other.
  2. Press Resume or OK to resume the conference call.

Dropping a Person from a Conference Call

  1. Select an active call from the phone screen.
  2. Press Details. The conference details menu is displayed.
  3. Scroll through the list of people in the conference using the up and down arrow keys.
  4. Select the person you want to drop.
  5. Press Drop.
    • NOTE: This feature is not available on all systems. If you start the conference call and drop out, the conference is terminated.

To learn more about this service, visit the Telephone Conferencing Services service page.