Sub Menu Toggle

Set up Email on a Windows Phone

To set up your email on a Windows Phone:

  1. On Start, swipe left to the App list, select Settings, then select Email + Accounts.
  2. Select Add an Account and choose Outlook.
  3. Enter your email address and password, then select Sign in.
    • NOTE: Windows Phone will try to set up your email account automatically.
    • NOTE: If you see the message "Check your information and try again. You may have mistyped your password", verify that you entered the correct email address and password (e.g. myusername@utrgv.edu; UTRGV Password). You do not need to specify any values for Username and Domain.
  4. If your email account cannot be set up automatically, you will see this message: "We couldn't find your settings."
    • Select Advanced. You will need to enter the following:
      • Email Address: Your full UTRGV email address (e.g. myusername@utrgv.edu)
      • Username: Full UTRGV email address
      • Password: UTRGV password
      • Domain: Leave blank
      • Server: Use mail.office365.com for your server name.
  5. Select the Server requires encrypted (SSL) connection box.
  6. Select Sign In.
  7. Select Ok, if Exchange ActiveSync asks you to enforce policies or set a password.

To learn more about this service, visit the Email service page.