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Request Video Conference or Webinar

PLEASE NOTE: A 48-hour advanced notice is required for this service. Failure to provide advance notice may result in an unsupported event.

  1. Log in to my.utrgv.edu.
  2. Click the ServiceNow icon under Applications.
  3. Click on Video Conference Request.
  4. Select Self or On Behalf of under Options.
    • NOTE: Select On Behalf of, if you're opening a request on behalf of someone else.
  5. Select Name of person requesting the service.
    • NOTE: Your name is the default. If you're submitting a request on behalf of someone else, click the magnifying glass search icon to search for their name. Verify the user you selected is correct by hovering the mouse pointer over the User Information icon.
  6. Enter the Contact Number of the person requesting the service where they can be contacted directly for a follow-up.
  7. Enter the City, Building, and Room location of requested service.
  8. Complete the Conference/Event/Webinar name and the Requesting Department Name fields.
  9. Enter a detailed Service Request Description with department name and name of conference/webinar/event
  10. Enter Remote location contact information.
  11. Select Webinar, Video Conference, or Event from the drop down tab under Request for  and complete the remaining fields
    • If Webinar, please select one of the following
  12. Click Order Now
    • NOTE: If making additional requests, click Add to Cart to continue.

One-to-one Training available: Submit a Service Request

Online Registration: utrgv.edu/training

To learn more about this service, visit the Conferencing Technologies Support services page