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Request a High Performance Computing Cluster (HPCC) Account for Faculty Research

  1. Log in to my.utrgv.edu.
  2. Click the ServiceNow icon under Applications.
  3. Click Service Request.
  4. Select Self or On Behalf of under Options.
    • NOTE: Select On Behalf of, if you're opening a request on behalf of someone else.
  5. Select Name of person requesting the service.
    • NOTE: Your name is the default. If you're submitting a request on behalf of someone else, click the magnifying glass search icon to search for their name. Verify the user you selected is correct by hovering the mouse pointer over the User Information icon.
  6. Enter the Contact Number of the person requesting the service or where they can be contacted directly for a follow-up.
  7. Enter the City, Building, and Room location where the requested service is needed.
    • NOTE: This information is necessary to ensure a technician is dispatched to the correct location.
  8. Fill in the required fields:  
    • Short Description: HPCC Access
    • Service Request Description: Requesting a High Performance Computing Cluster Account.
  9. Click Order Now.

To learn more about this service, visit the Faculty and Research Support service page.