Sub Menu Toggle

Request a New Virtual Machine (VM) - [For Faculty Research and Academics Only!]

To request a New Virtual Machine (VM):

  1. Log in to my.utrgv.edu.
  2. Click the ServiceNow icon under Applications.
  3. Click VM Request under Need new service?
  4. Select Self or On Behalf of under Options.
    • NOTE: Select On Behalf of, if you're opening a request on behalf of someone else.
  5. Select the Name of the person requesting the service.
    • NOTE: Your name is the default. If you're submitting a request on behalf of someone else, click the magnifying glass search icon to search for their name. Verify the user you selected is correct by hovering the mouse pointer over the User Information icon.
  6. Enter the Contact Number of the person requesting the service or where they can be contacted directly for a follow-up.
  7. Enter the City, Building, and Room location of the person requesting this service.
  8. Enter a Short Description.
  9. Enter the Purpose for this Virtual Machine (VM).
  10. Select a Server.
    • If requesting a Custom server, select the following:
      • Number of CPUs
      • Storage Capacity
      • Gigabytes of Memory
      • Operating System
      • OS Compatibility
      • Applications to Install
  11. Select the names of Users to whom to Grant Access, if applicable.
  12. Enter any Comments for this order.
  13. Click Order Now.*

* PLEASE NOTE: ServiceNow may take a while to submit the order. Please DO NOT click the Order Now button more than once as this will create multiple orders. Once the Virtual Machine (VM) is created, you will receive a notification with the Server Name and IP Address where to log in.

To learn more about this service, visit the ServiceNow service page