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Download the Global Address Book (GAL) for Outlook

  1. Open Outlook application on your desktop or laptop.
  2. Click File.
  3. Click Account Settings.
  4. Click Download Address Book
  5. In the window, uncheck Download changes since last Send/Receive.
  6. On the drop-down, Choose Address Book should be \Employees List and click OK.
  7. Close and reopen Outlook for the changes to take effect.

To learn more about this service, visit the IT Service Desk services page.