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Create and Cancel Leave Requests

In this Article:

A. Set Up Your Leave Schedule

B. Create a New Leave Request

C. Cancel a Leave Request

D. View Leave Request Calendars

A. Set Up Your Leave Schedule 

You must first set up your Leave Schedule BEFORE creating a New Leave Request. You will only need to do this once.

To set up your Leave Schedule:

  1. Log in to ServiceNow at utrgv.service-now.com.
  2. Click on your name next to Welcome: to view your profile.
  3. Click Leave Schedule and select UTRGV 8am-5pm weekdays.
  4. Verify your profile information.
  5. Click Update.

B. Create a New Leave Request

To create a New Leave Request:

  1. Log in to ServiceNow at utrgv.service-now.com.
  2. From the menu, click Leave Request.
  3. Click Create New.
  4. Under Requested for, your name is the default. You can select On Behalf of to place a request for someone else.
  5. Select Type of leave being requested. Most common Leave types are: 
    1. Vacation
    2. Sick Leave
      1. Self
      2. Child
      3. Parent
      4. Parent-Teacher Conference
    3. Jury Duty
  6. Select Start Date and Time for the leave request.*
  7. Select End Date and Time for the leave request.*
  8. Select a Delegate(Optional)
  9. Under Reason for Leave, enter a short description. (Optional)
  10. For Additional requests, click the drop-down menu and select 1 or 2. 
  11. Click Submit.

* NOTE: Hours will automatically populate. Verify Hours shown are correct.

C. Cancel a Leave Request

BEFORE the Start Date of the Approved Leave Request, employees CAN cancel their own requests. 

AFTER the Start Date of the Approved Leave Request, employees MUST contact their supervisor to cancel the request. Supervisors can ONLY cancel Approved Leave Requests ON or AFTER the Start Date of the request.

To cancel a Leave Request:

  1. Log in to ServiceNow at utrgv.service-now.com.
  2. From the menu, click Leave Request.
  3. Click My Leave Requests to view a list of your requests.
  4. Click the Leave Request Number for a detailed view of the request.
  5. Click the Cancel Request button at the top right or lower left of the screen.
  6. Under My Leave Requests, verify that the State of the Leave Request is Cancelled.

NOTE: You will receive an email notification confirming the cancellation of the Leave Request.

D. View Leave Request Calendars 

To view My Leave Request Calendar:

  1. From the menu, click Leave Request.
  2. Click My Leave Requests Calendar.

To view My Department Leave Request Calendar:

  1. From the menu, click Leave Request.
  2. Click My Dept. Leave Requests Calendar.

To change the view and date range on a calendar:

  1. Click the Menu bar at the top.

Other Leave Request Views Available:

  • My Opened Leave Requests
  • My Leave Request History

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Online Registration: utrgv.edu/training

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