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Add Printer to UTRGV Computer Using PowerBroker for Windows OS

PowerBroker allows you to add a printer to your Windows computer without contacting the IT Service Desk. All faculty and full-time staff should have access to PowerBroker to install software and make some computer changes.

Add a Printer Using PowerBroker on a UTRGV Computer with Windows OS

  1. Right-click on your desktop and select New -> Shortcut.
  2. Type or copy-paste C:\Windows\System32\cpalaunch.exe printers in the location field and click on Next.
  3. Name your shortcut Add Printers and click on Finish.
  4. Launch your new desktop shortcut.
  5. Enter a justification and click OK.
  6. Click on Add a printer and follow the prompts to complete the process.

Add a Network Printer

  1. On the first screen, select The printer that I want isn’t listed and click on Next.
  2. Select Add a printer using a TCP/IP address or hostname and click on Next.
  3. In the Hostname or IP address field: Enter the IP address of the printer and click on Next.
  4. After the TCP/IP port is detected, leave Standard option selected and click on Next.
  5. Select the manufacturer and model of the printer and click on Next.
    • NOTE: If the printer model is not listed and you are adding a Konica printer, a driver package can be installed from Run Advertised Programs (on your computer, search for Run Advertised Programs). You can also download drivers from the manufacturer’s website, right click on the file and select “UTRGV - Run Elevated” to install the drivers.

Obtain the IP Address or MAC Address of a Konica Printer

  1. At the machine, press Menu button. Tap Utility -> User Settings (2) -> Printer Settings (5) -> Print Reports (8) -> Configuration Page - Start.
  2. Press yellow reset button to exit out.

For more information, please review Install Software on a UTRGV Computer using PowerBroker and PowerBroker FAQs. For Mac users, please see Add Printer to UTRGV Computer Using Powerbroker for MacOS. If advanced assistance is needed for the printer set up, please contact the IT Service Desk at 665-2020 or 882-2020.