The University of Texas Rio Grande Valley

Rights & Responsibilities

You Have The Rights:

  1. To receive considerate and respectful care at the Health Services (HS) clinics.
  2. To receive an explanation of your diagnosis, treatment, and prognosis in terms you can understand.
  3. To receive the necessary information to participate in decisions about your care and to give your informed consent before any diagnostic or therapeutic procedure is performed.
  4. To refuse treatment, except as prohibited by law, and to be informed of the consequences of making this decision.
  5. To expect that your personal privacy will be respected by all staff at the HS.
  6. To expect that your medical records will be kept confidential and will be released only with your consent, or in cases of medical emergencies, or in response to court ordered subpoenas. (Confidentiality can be violated if the individual poses a significant threat of harm to self or others).
  7. To know the names and positions of people involved in your care by official nametag and / or personal introduction.
  8. To full explanation of any research or experimental procedure proposed for treatment and the opportunity to give your informed consent before any procedure will begin.
  9. To ask and receive an explanation of any charges that may be made by the HS, even though they may be covered by insurance.
  10. To obtain another medical opinion prior to any procedure.
  11. To review any medical records created and maintained by the HS regarding your care and treatment according to the established procedures.
  12. To change providers if other qualified provider is available.
  13. To expressing suggestions, complaints and grievances.

You Are Responsible:

  • For providing any allergy history.
  • For providing accurate information about your past health history, provide accurate medication history including OTC’s and dietary supplements.
  • For asking questions if you do not understand the explanation of your diagnosis, treatment, prognosis, or any instruction.
  • For providing the necessary personal information to complete your file.
  • For any charges billed to you.
  • For following rules and regulations that are posted within HS.
  • To provide a responsible adult to transport you home from HS and remain with you for 24 hours if required by provider.
  • To inform provider about any advance directive, living will or medical power of attorney that could affect care.
  • To be respectful of providers, HS staff, and other patients.
  • To follow the treatment plan provided by provider.